EOS Magazine

From analytics to security tools: The tech highlights of the EOS Group.

Year after year, EOS invests in new technological trends. Four examples show how EOS clients, and consumers, can now benefit from these technologies.
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Interview: “The secured receivables market is all about relationships”

EOS has greatly expanded its expertise in the processing of non-performing secured loans in recent years. Experts from two EOS countries share their experiences and provide insights into two very different markets.
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New CEO Marwin Ramcke: “We are going to set new benchmarks in the financial industry.”

Marwin Ramcke leads the EOS Group as new CEO. In this interview he reveals his plans for the future and discusses the challenges he sees managers facing today.
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EOS 2021 Chatbot Survey: How employees and customers profit from AI.

Chatbots relieve employees of simple tasks – giving them more time for more complex customer issues and increasing their satisfaction.
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EOS 2021 Chatbot Survey: Two of three companies already use bots.

Nearly two thirds of European companies are already using chatbots – and this number is growing. But they are still leaving a lot of potential untapped.
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Strong Investments.

Investments in debt purchases: Dr Andreas Witzig, Member of the EOS Group’s Board of Directors, on the development of revenues in the Western European and North American regions.
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At EOS, Big Data won’t work without humans guiding it.

It’s not just about technology, it’s about people developing a data-driven mindset, the Center of Analytics team explains.
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Machine learning is coming into its own.

How does data-driven decision making work in receivables management? Pioneering work done at EOS shows the potential of machine learning.
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Want to be rid of your debts? These people can show you how.

The call center agents at EOS have quite a record of helping people to pay their dues.
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 The EOS Annual Report 2018/2019