Smiling employees at a meeting

For a debt-free world.

We manage your receivables. Worldwide.

We take care of your financial future: across borders, without borders. We manage your receivables in a way that suits you and your debtors. Because we know that today's debtors sometimes couldt be your future customers.

We create win-win solutions that make your cash flow. So you can concentrate on what you're best at: your core business.

Sounds good?

Smart financial services.

  • Let us save you time and money.

    Handing responsibility for debt collection to EOS saves you time and energy and gives you peace of mind. We contact non-paying customers, both B2B and B2C, through all available channels. And we use tact and professionalism at all times to maintain positive relationships with your customers, using legal proceedings only as a last resort.

  • More revenue, more liquidity, more time for your core business.

    Payment defaults are one of the main reasons companies face insolvency. Even if it doesn’t come to that, defaults can mean low liquidity and can damage your credit rating. We specialise in collection, from start to finish. Our priority is to improve your liquidity by securing faster payment while protecting your relationship with customers. This means timely, professional reminders that treat customers with courtesy. We always choose the appropriate means of contact and, if necessary, arrange a repayment plan that suits you and your customers. We invest in state-of-the-art technology such as automated reminder systems. But we also ensure a personal touch through expert telephone operators, tailored reminders by post and SMS, and personal visits. Companies large and small, from SMEs to international groups, already benefit from our services. They hand over collection to us, freeing up resources to concentrate on their core business. Businesses that serve private individuals (B2C) should choose our business-to-consumer debt collection service . Those who serve other businesses (B2B) should choose business-to-business collection . If you have international customers, choose international debt collection.

  • Get your cash – leave the risk to us.

    We buy your receivables and take on the risk of non-payment for a fair price. We take a random sample and let our tried-and-tested algorithms do the maths to predict the value of your debt portfolio. Your benefits: instant cash flow, a positive impact on your balance sheet – and freedom from the burden of unpaid debts. And, of course, peace of mind that we’ll treat today’s customers as tomorrow’s customers. We purchase portfolios of various compositions and any status: unsecured, or secured by all asset classes. Our current clients are larger banks, insurers and loan providers.

  • We work across borders, without borders.

    Different languages, legal systems and customs: that’s what makes international debt collection challenging. We make it easy for you. EOS works across borders, without borders. We can help you in two ways: with our Cross-Border Solution or our Shared-Service Solution.

    Cross-Border Solution

    • Allocated EOS representative in your home country
    • Your EOS representative understands your language and your needs
    • We take charge of debt collection, making full use of our local expertise
    • Partners in over 180 countries
    • EOS acts with integrity, tact and professionalism as it is understood in each locality

    Shared-Service Solution

    • Group-wide harmonisation of processes
    • Get your money fast – process moves quickly with automated escalation steps
    • Binding SLA
    • Skip tracing and first letter with legitimation within 24 hours
    • First phone call within 10 days
    • Low risk – no success, no fee
    • Highest security, legal and ethical standards
  • Face-to-face contact for win-win solutions.

    For all the benefits of modern communication, sometimes a win-win solution requires face-to-face contact. Many of our debt-collection services include personal visits to customers, where we can use empathy and professional negotiation skills to move cases forward. You get a better understanding of the debtor’s financial situation, and we can motivate them to pay. Our experience shows that this method is far more profitable than the alternatives. We can apply this method to all types of debts: late payments, written-off claims and more. Not only is it more effective: by treating your customers with respect, they are more likely to continue doing business with you.

Financial 2018/19: EOS Group once again increases revenue and profit

EOS Annual Report 2018/19: Revenue by regions

Our talents and technologies work worldwide.

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