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NPL Directive: EOS is working intensively on its implementation

EOS successfully implements provisions of the NPL Directive

5 min.
EOS shows how the provisions of the NPL Directive are being implemented locally by its national subsidiaries.
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Marwin Ramcke, CEO, står i et lyst rum iført blåt jakkesæt og højre hånd i bukselommen.

Interview: EOS Board on the 2023/24 financial year

7 min.
The EOS Board on the 2023/24 financial year: How business has developed in the regions, why sustainability remains a key focus area, and how EOS is optimally prepared for the future.
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Innovation contest: The winning team presented artificial intelligence (AI) that can independently make and receive call center calls.

Innovation contest: When employees shape the future with AI

3 min.
Now for the third time, EOS was calling on its employees to take part in the innovation contest. The goal: promoting international collaboration and enhancing performance.
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Fair gældsinddrivelse: En misligholdende forbruger behandler sin betaling nemt og anonymt via smartphone.

Fair debt collection: A question - EOS has concrete answers

3 min.
The central question in responsible debt collection is: How do we handle defaulting consumers? As EOS demonstrates, there is more than one good answer to this question.
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IFC representatives visited the EOS Group in Hamburg, celebrating the cooperation in the Polish market and solidifying the commitment to sustainable investments.

ESG criteria: EOS and IFC pursue sustainable portfolio acquisition

3 min.
In Poland and southeastern Europe, IFC (International Finance Corporation) and EOS apply strict ESG criteria covering social and environmental aspects when buying NPL portfolios.
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Billede af en kvinde foran en computer, der ser på en robot

RPA: Improving quality with software robots at EOS

2 min.
“Programmed revolution”: The EOS Group is optimizing its digital receivables management with robotic process automation, freeing up staff for more complex and creative tasks.
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Cybersecurity expert Janusch Skubatz, Chief Information Security Officer of the EOS Group, with brown hair and white shirt

Not sure about generative AI? The balance between innovation and risk.

4 min.
Generative AI offers companies enormous potential. The Otto Group reduces these risks with its in-house ogGPT tool. The EOS Group also benefits from this.
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A photo shows a dilapidated building in Režanci, Croatia. A ‘stranded asset’ that EOS Croatia is putting back on the market.

Stranded assets: EOS creates solutions for unusable real estate.

2 min.
The number of unusable properties is growing, partly as a result of increasing requirements for sustainability. EOS is developing new areas of expertise to bring stranded assets like these back onto the market.
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Et gruppebillede viser EOS' administrerende direktører (fra venstre mod højre) Andreas Kropp (Tyskland), Justus Hecking-Veltman (Økonomi), Marwin Ramcke (CEO), Carsten Tidow (Østeuropa) og Andreas Witzig (Vesteuropa).

2022/23 fiscal year: The Board of the EOS Group takes stock.

4 min.
In this interview, the members of the Board of the EOS Group talk about the positive developments in fiscal 2022/23, employees, diversity, and the responsibility of debt collection companies.
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Cybersecurity is a top priority for EOS. To achieve this the company is setting up an international protective shield.

EOS Group relies on cutting-edge technology for data protection.

2 min.
Using cutting-edge technology, EOS protects the data of customers and consumers from attacks by criminals. The new cyber-shield “Iron EOS” makes this an even faster and more efficient process.
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A man and a woman having a relaxed-looking conversation, as a symbolic image of a corporate culture where employees have autonomy.

Empowerment: How EOS attracts and retains employees.

3 min.
Supporting and encouraging people ensures growth: EOS has created numerous programs that enable employees to grow both personally and professionally.
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Et portræt af Cristian Musat, administrerende direktør i EOS International BVG samt hjernen bag Kollecto+-projektet.

Debt collection software: More efficiency thanks to standardized system.

2 min.
In the Kollecto+ collection system, all EOS companies pool their knowledge and experience, and in doing so improve the efficiency of the entire Group.
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 A graphic shows several people communicating with each other through email, conversations, and letters.

How EOS makes debt collection responsible and fair.

3 min.
EOS stands for fair and respectful receivables management. The debt collection company accomplishes this with technology that simplifies processes for consumers and with trained staff.
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Financial literacy: Learning at an early age about how to handle money properly can protect people from excessive debt later on.

Financial literacy: How EOS is committed to improving financial skills.

4 min.
A lack of financial education can accelerate the path to excessive personal debt, especially among young people. With its debt collection expertise, EOS supports financial literacy programs that aim to counter such developments.
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A photomontage shows a car traveling toward the sunset in the right lane of a paved road in an open, green landscape. The asphalt on the opposite lane is completely worn down.

International debt collection: EOS handles receivables management globally for Hertz.

3 min.
Cross-border receivables present both logistical and legal challenges. Car rental company Hertz relies on the expertise of EOS for its international debt collection.
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An illustration shows a man and a woman in business attire shaking hands. In the background is a globe with several locations pinned on it – and a stylized income statement.

International debt collection: How EOS processes receivables worldwide.

3 min.
EOS is active in 180 countries with its own companies or selected partners. Banks that regularly sell cross-border debts to EOS also profit from this network.
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EOS Survey European Payment Practices: The drawing of a man surrounded by question marks and a thunderbolt illustrates that in the face of deteriorating payment practices, companies need to find new approaches to receivables management.

EOS survey: Poor payment practices are putting European companies at risk

4 min.
Many European companies are concerned about their survival, as a growing number of consumers and business customers are paying outstanding invoices late or not at all.
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EOS in the UN Global Compact: At EOS, Sibylle Weingart is responsible for issues of corporate responsibility.

EOS in the UN Global Compact: Taking CR to the next level.

6 min.
Joining the UN Global Compact is helping EOS to devise a strategy for its corporate social responsibility. How can the goals of the initiative be applied to your own business?
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Technology highlights of the EOS Group: overview of all trends.

From analytics to security tools: The tech highlights of the EOS Group.

3 min.
Year after year, EOS invests in new technological trends. Four examples show how EOS clients, and consumers, can now benefit from these technologies.
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EOS Annual Report 2021/22: Secured debt purchase at EOS

Interview: “The secured receivables market is all about relationships”

6 min.
EOS has greatly expanded its expertise in the processing of non-performing secured loans in recent years. Experts from two EOS countries share their experiences and provide insights into two very different markets.
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Sådan er det nye brand EOS: Marwin Ramcke præsenterer sig selv og EOS' nye logo.

The new EOS brand: Pioneering and more dynamic and digital.  

3 min.
In this interview, CEO Marwin Ramcke talks about the mindset behind the brand and what it means for the company’s business partners.
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Portrait photograph of Marwin Ramcke, Managing Director of the EOS Group and responsible for the Eastern Europe region

Interview with new EOS CEO Ramcke: “We are going to set new benchmarks.”

4 min.
Marwin Ramcke leads the EOS Group as new CEO. In this interview he reveals his plans for the future and discusses the challenges he sees managers facing today.
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bubble, heart

EOS Chatbot Survey: How employees and customers profit from AI

4 min.
Chatbots relieve employees of simple tasks – giving them more time for more complex customer issues and increasing their satisfaction.
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envelope, alarm, push-button, switch, clock

EOS 2021 Chatbot Survey: Two of three companies use bots.

5 min.
Nearly two thirds of European companies are already using chatbots – and this number is growing. But they are still leaving a lot of potential untapped.
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International debt collection: Debt collection expert Raymond Pappot walks through Almere in the Netherlands.

International debt collection: How the EOS Cross-border Center works.

5 min.
Through the establishment of its Cross-border Center 10 years ago, EOS found a way of recovering money across national borders. Since then, a strong global network of partners has been created.
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Højt investeringsniveau: Andreas Witzig, medlem af EOS-gruppens bestyrelse og ansvarlig for den vesteuropæiske og den nordamerikanske region

Investments: EOS achieved a high level of revenue in Western Europe.

4 min.
Investments in debt purchases: Dr Andreas Witzig, Member of the EOS Group’s Board of Directors, on the development of revenues in the Western European and North American regions.
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EOS Kollecto+ Board: Thomas Walter, one of the team members of the international collaboration project.

A fresh approach to collaboration: The EOS Kollecto+ Board.

5 min.
The Kollecto+ Board is lifting cooperation at EOS to the next level. The international team is responsible for the ongoing development of web-based cloud-ready software in 12 countries.
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A project team discusses target groups around the whiteboard.

At EOS, Big data won’t work without humans guiding it.

It’s not just about technology, it’s about people developing a data-driven mindset, the Center of Analytics team explains.
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A young man with a headset smiles while on the phone.

Want to be rid of your debts? These people can show you how.

The call center agents at EOS have quite a record of helping people to pay their dues.
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Two men and a woman having a debate in front of their computer screens.

The rise of RegTechs: Can AI really make compliance less risky, boring and expensive?

A new breed of fintech firm is promising to make requirements like know-your-customer a breeze.
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A project team discusses the status of tasks that have been written on Post-its and stuck to the wall.

More than a buzzword: Why EOS is turning to Agile Software Development.

If you work in a rapidly changing market your business software needs to keep up with the pace – as do the people using it.
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tourist, ridge, descent, ice

Would you rather buy a house or see the world? How Millenials handle debt.

The Generation Y and the clichés about their handling of money. For what do millennials spend money wisely and where do they waste it.
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Portrait photograph of Marwin Ramcke, Managing Director of the EOS Group and responsible for the Eastern Europe region

Don't lose your nerves: What you need to know about buying debt in Central and Eastern Europe.

EOS Director Marwin Ramcke explains his success strategy for trading NPL in 2018.
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European Banking Authority (EBA) conference room

Collateralised NPL: These trends are shaping the market in 2018.

New regulations could attract more high quality investors und lead to rising trade volumes.
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Annual and Sustainability Report 2023/24

Very good results in challenging times: In its 50th anniversary year, the EOS Group looks back on a demanding and successful financial year 2023/24. All key figures, business highlights and exciting throwbacks to 50 years of EOS as well as achievements and highlights of the EOS Group's commitment to its social, societal and environmental responsibility can be found in this year's annual and sustainability report.
Read the whole report

EOS Studies - This is knowledge.

Knowing what moves the economy and society: That is our claim for the market and consumer studies of EOS. Our studies, which we produce together with renowned market research institutes, offer exciting facts about customer payment behavior, payment methods, digitalization and the benefits of data. 
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Press contact EOS Danmark A/S.

Peter Hægerstrand Jensen

Managing Director


Phone: +45 86 75 49 00

phj@eos-danmark.dk