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EOS Magazine

Ung kvinde på sin mobiltelefon ved siden af et EOS-teammedlem med hovedtelefoner og to kvinder, der taler.

Innovation & Trends Corporate Responsibility

Plain language: Improving communication with consumers

Feb 25, 2025

3 min.

Plain language helps companies and consumers alike. In this interview, an expert in the field explains why that is so and why it is especially important in the debt collection segment.

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Rimelig inkasso: En midaldrende mandlig debitor i en olivenfarvet jakke kigger bekymret ud af vinduet.

Receivables Management Corporate Responsibility

Fair debt collection: The person behind the debt.

Feb 15, 2025

4 min.

The central question in responsible debt collection is: How do we handle defaulting payers? As EOS demonstrates, there is more than one good answer to this question.

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Marwin Ramcke, CEO, står i et lyst rum iført blåt jakkesæt og højre hånd i bukselommen.

Financial Investor Corporate Responsibility

Interview: EOS Board on the 2023/24 financial year

Aug 7, 2024

7 min.

The EOS Board on the 2023/24 financial year: How business has developed in the regions, why sustainability remains a key focus area, and how EOS is optimally prepared for the future.

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IFC representatives visited the EOS Group in Hamburg, celebrating the cooperation in the Polish market and solidifying the commitment to sustainable investments.

Corporate Responsibility Debt Purchase

ESG criteria: EOS and IFC pursue sustainable portfolio acquisition

Mar 14, 2024

3 min.

In Poland and southeastern Europe, IFC (International Finance Corporation) and EOS apply strict ESG criteria covering social and environmental aspects when buying NPL portfolios.

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What does Europe really think about AI in banking?

The EOS Banking AI Barometer shows how European consumers rate the use of artificial intelligence in banks’ customer communication – from trust in fraud detection to proactive support with payment difficulties.

All results at a glance

En blond forretningskvinde i en grå blazer står foran en moderne bygning og smiler, mens hun kigger på sin smartphone.

Annual and Sustainability Report 2025/26

In the 2025/26 financial year, the EOS Group once again delivered excellent results, confirming its strong position across Europe. Significant investments and a focus on sustainable business practices played a key role in this success. With resilience and innovative strength, EOS actively meets market challenges and helps shape the financial world responsibly and with a clear vision for the future.

Read the full report here