We get your cash and keep your customers.

Handing responsibility for debt collection to EOS saves you time and energy and gives you peace of mind. We contact non-paying customers, both B2B and B2C, through all available channels. And we use tact and professionalism at all times to maintain positive relationships with your customers, using legal proceedings only as a last resort.

Payment defaults are one of the main reasons companies face insolvency. Even if it doesn’t come to that, defaults can mean low liquidity and can damage your credit rating. We specialise in collection, from start to finish. Our priority is to improve your liquidity by securing faster payment while protecting your relationship with customers. This means timely, professional reminders that treat customers with courtesy. We always choose the appropriate means of contact and, if necessary, arrange a repayment plan that suits you and your customers.

We invest in state-of-the-art technology such as automated reminder systems. But we also ensure a personal touch through expert telephone operators, tailored reminders by post and SMS, and personal visits. Companies large and small, from SMEs to international groups, already benefit from our services. They hand over collection to us, freeing up resources to concentrate on their core business. Businesses that serve private individuals (B2C) should choose our business-to-consumer debt collection service . Those who serve other businesses (B2B) should choose business-to-business collection. If you have international customers, choose international debt collection.

For all the benefits of modern communication, sometimes a win-win solution requires face-to-face contact. Many of our debt-collection services include personal visits to customers, where we can use empathy and professional negotiation skills to move cases forward. You get a better understanding of the debtor’s financial situation, and we can motivate them to pay.