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Digitalization Debt collection services

EOS study: AI proves its worth in banking
Oct 15, 2026
4 min.
EOS Banking AI Barometer: AI proves its worth in banking – almost one in three people would even prefer talking to AI about sensitive financial matters.
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What does Europe really think about AI in banking?

The EOS Banking AI Barometer shows how European consumers rate the use of artificial intelligence in banks’ customer communication – from trust in fraud detection to proactive support with payment difficulties.

All results at a glance
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Annual and Sustainability Report 2025/26

In the 2025/26 financial year, the EOS Group once again delivered excellent results, confirming its strong position across Europe. Significant investments and a focus on sustainable business practices played a key role in this success. With resilience and innovative strength, EOS actively meets market challenges and helps shape the financial world responsibly and with a clear vision for the future.

Read the full report here
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Press contact EOS Danmark A/S.

Jesper Dal Thrane

Managing Director


Phone: + 45 21 44 65 99

[email protected]

Jan-Brødsted-Rasmussen, Finansdirektør hos EOS Danmark A/S

Jan Brøsted Rasmussen

Head of Finance


Phone: + 45 51 85 70 61

[email protected]